Privacy Policy

Privacy Policy

This Privacy Policy explains how RP Custom Guitars collects, uses, and discloses personal information when you use our website.

Information We Collect

1. Personal Information: When you visit our website, we may collect certain personal information such as your name, email address, and shipping address. We collect this information only when you voluntarily provide it to us through our contact forms or when making a purchase.

2. Website Usage Data: We may collect non-personal information about your interaction with our website, including your IP address, browser type, device information, and pages visited. This information is collected using cookies and similar tracking technologies to enhance your browsing experience and improve our website’s functionality.

How We Use Your Information

1. We use the personal information you provide to process and fulfill your orders, respond to your enquiries, and provide customer support.

2. We may use your email address to send you relevant updates, newsletters, and promotional offers if you have opted-in to receive such communications. You can unsubscribe from these communications at any time.

3. We use the non-personal information collected through cookies and similar technologies to analyze website usage, improve our website’s content and functionality, and enhance your browsing experience.

**Information Sharing and Disclosure**

1. We do not sell, trade, or rent your personal information to third parties.

2. We may share your personal information with trusted service providers who assist us in operating our website, processing payments, and delivering products to you. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.

3. We may disclose your personal information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights

You have the right to access, update, and correct your personal information. If you would like to exercise these rights or have any questions or concerns about our privacy practices, please contact us using the information provided below.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be reflected on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or suggestions regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Address: Walsall, West Midlands, UK